Frequently Asked Questions

FAQ2023-01-16T20:16:19-05:00
Who do I write the rent checks out to?2022-10-18T03:02:32-04:00

Feinberg-Smith Associates, Inc.

Is parking available?2022-10-18T03:02:18-04:00

Parking is included in your rent with plenty of space throughout the grounds.

What utilities are included in the rent?2026-05-15T10:04:37-04:00

All utilities are included in your rent (heat, electric, water, sewer, and garbage). Fiber Optic WiFi service is also included.

What is Hayes’ pet policy?2022-10-18T03:01:44-04:00

At this time, we do not allow pets at Hayes Student Living.

What lease terms are available?2026-05-15T10:04:12-04:00

Hayes Student Living offers a 12-month lease beginning in the Fall semester. Leasing for Fall 2026 now available!

Is there an application or leasing fee and is it refundable?2026-05-15T10:05:06-04:00

Only upfront fee to start the leasing process is a $100 non-refundable administration fee (paid separately from the security deposit).

What are the age requirements?2022-10-18T03:01:02-04:00

Hayes requires that anyone who signs the lease be at least 18 years of age.

Do I need to set up an appointment for a showing or do you take walk-ins?2026-05-15T10:05:34-04:00

We believe that finding and renting the perfect apartment should be easy. We encourage you to call ahead during our regular business hours, Monday through Friday from 9:00 AM – 4:00 PM, to schedule an appointment so we can assist you promptly upon your arrival. However, we do also accept walk-ins during business hours.

Can I see an apartment before beginning the leasing process?2026-05-15T10:06:08-04:00

We invite you to visit Hayes Student Living to meet our team, tour a model apartment comparable in size and floor plan to our available units, and explore the setting and services we have to offer. To schedule a tour, simply call, email, or stop by during our regular office hours and a member of our leasing team will be happy to assist you.

What are the qualifications to lease an apartment at Hayes?2026-05-15T10:06:35-04:00

At Hayes, we support equal housing opportunity and do not impose any limitations based on race, color, religion, sex, handicap, familial status, or national origin. For more details, please contact the Hayes Student Living leasing office. Contact information can be found in the “Contact Us” section of our website.

Have any other questions? Click here to contact us.

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